Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with shipping tracking information. Once orders are processed, we are not responsible for any carrier delays, damaged, or lost shipments.

 

Contiguous US Shipping Rates and Estimates*

Free Shipping: We offer free shipping to qualifying orders over $100 after any discounts have been applied at check-out. Only available in the contiguous United States.

For Calculated Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout based on carrier rates for a distance of delivery and weight. 

*Freight Shipping: Some items require freight shipping and will be charged a $150 shipping fee. Please note that after the carrier receives a freight shipment, they will contact you to schedule a delivery time. They typically will require a 4-hour window or more for delivery. An adult, 18 years or older, must be present and available to sign for the delivery. Only available in the contiguous United States.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please Contact Us with your name and order number, and we will investigate your order status.

 

Shipping to P.O. boxes

We do not support delivery to P.O. boxes please consider this when providing a delivery address to ensure prompt delivery.

 

Refunds, Returns, and Exchanges

We accept returns within 30 days after your delivery date if the item is unused, in the same package and in the same condition that you received it in. Click here to learn more about our Refund Policy.

If you have any further questions, please don't hesitate to Contact Us.

 

Shipping at this time is currently only available to the contiguous United States & Canada. We apologize for the inconvenience.